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Terms of Services


Welcome to matoa-indonesia.com. The following terms and conditions, together with any documents they expressly incorporate by reference, including without limitation the Privacy Policy (collectively, these 'Terms of Services'), govern your access to and use of www.matoa-indonesia.com, including any content, functionality and services offered on or through this website (the 'Site').


Please read the Terms of Services carefully before you start to use the Site. BY ACCESSING, BROWSING OR USING THE SITE (INCLUDING YOUR SUBMISSION OF INFORMATION TO THIS SITE), YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO BE BOUND BY THESE TERMS OF SERVICES, INCLUDING THE PRIVACY POLICY (WHICH IS INCORPORATED HEREIN BY REFERENCE), AND TO COMPLY WITH ALL APPLICABLE LAWS AND REGULATIONS IN THE COUNTRY. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.


You agree that the Terms of Services, combined with your act of using the Site, have the same legal force and effect as a written contract with your written signature and satisfy any laws that require a writing or signature, including any applicable statute of frauds. You further agree that you shall not challenge the validity, enforceability or admissibility of the Terms of Services on the grounds that it was electronically transmitted or authorized. If you do not agree to be bound by these terms and conditions of services, you may not access or otherwise use this Site. We reserve the right to revise these terms and conditions from time to time. When we make changes, we will post them here. You may wish to check this section from time to time, because your use of the Site following any changes indicates your agreement to be bound by those modifications.This Site is offered and available to users who are 13 years of age or older. By using this Site, you represent and warrant that you meet the foregoing eligibility requirement. If you do not meet this requirement, you must not access or use the Site.


REGISTRATION REQUIREMENT

Registration is required for some of the services or features available on this Site. We require current, valid, and true information about you in all respects. If you change your details, you must send us the new information immediately to order@matoa-indonesia.com . The password you provide should be unique and kept secure, and you must notify MATOA INDONESIA team immediately of any breach of security or unauthorized use of your account.


ELIGIBILITY TO PURCHASE

To complete a transaction on our website, you must provide us your particulars, including real name, contact number, e-mail address and other information as indicated. You will also be requested to provide payment details that are both valid and correct and must confirm that you are the individual referred to in the Billing information provided. MATOA INDONESIA will only deal with individuals who meet our terms of eligibility and those who have been issued a valid credit card by a bank acceptable to MATOA INDONESIA In addition, you agree that we may use Personal information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.


PAYMENT

You can choose to pay with credit or debit cards. All banking transactions are managed by Veritrans.


PAYMENT BY CARD

You may pay with your Visa or MasterCard securely over the Internet. Your payment is handled by Veritrans with secure encryption and under strict banking standards. Your card details are sent directly to the bank and can not be read or accessed by anyone other than your bank.


CONFIRMATION

Once we have received your order we will send a confirmation to the e-mail address provided. It is therefore important that you enter your real e-mail address when placing your order. Save this e-mail in order to facilitate any contact with customer service. The order confirmation (receipt) also serves as a guarantee of proof of purchase.


TERMS AND WITHDRAWAL

It is important that you as the customer check your goods / products when you receive your shipment in order to verify that the products are correct and not damaged. For all inquiries regarding returns and defective items, please e-mail us at order@matoa-indonesia.com or use our form on the contact page before sending the goods back to us, in order to verify the correct local shipping address and ensure timely processing of your request. Please supply the order number and the issue and we will get back to you shortly with instructions on how to return the item. Please contact us within 14 days. Defective products returned to MATOA INDONESIA should be treated as though they were faultless. In all types of returns, it is extremely important that the product is packaged in such a way that it cannot be damaged.